For determining who should be billed, the Company created a group of workers who were manually searching for the association of the platform users with the clients with whom the contract was made.
It was easy to implement this decision; however, it was highly inefficient:
- the work took a lot of time
- additional monthly expenses related to the group maintenance were required
Therefore, in order to increase the speed of the work and reduce costs it was decided to develop an automated system for determining which client organization a certain service user belongs to.